Refund Policy

Digital Products

Due to the nature of digital products, which are non-tangible and irrevocable goods, all sales are final. We do not issue refunds for digital products once the order is confirmed and the product is sent or downloaded.

By purchasing from Belaro LLC, you agree and acknowledge that you are purchasing a digital good that cannot be physically returned, and thus no refunds will be provided.

Exceptions

We stand behind our products. If you experience technical issues downloading or accessing your files, please contact our support team at support@belaro.online and we will ensure you receive the files you purchased. Refunds may only be granted at the sole discretion of Belaro LLC in the event of proven gross misrepresentation of a product.

Duplicate or Accidental Payments

If you were charged more than once for the same order, or a payment was made in error, please contact us at support@belaro.online with your order details. Duplicate or accidental payments of this kind are eligible for a refund of the extra or erroneous charge.

Payment Disputes

If something about your order doesn't look right, please reach out to us at support@belaro.online before filing a chargeback or payment dispute with your bank or card issuer. We aim to resolve billing issues directly and quickly, and a chargeback can delay a resolution and may result in the loss of access to your purchased files while the dispute is investigated.

Contact

If you have any questions about our refund policy, please contact us at support@belaro.online.